Forum Discussion
Rise Closed Captions Not Working
Hello! I uploaded a video in Rise 360 that had closed captions created in Panopto, but there was no CC button on the video. I then uploaded a VTT file for it, and the CC button appeared but the capt...
Hi there, Chris and Brad!
Thanks for letting us know the captions in your VTT files aren't appearing on your videos. So sorry you're hitting that roadblock!
Would you mind sharing your VTT files with our team so we can take a closer look? If that works for you, you can send them our way through this Support Case form.