Forum Discussion
Rise Closed Captions Not Working
Hello! I uploaded a video in Rise 360 that had closed captions created in Panopto, but there was no CC button on the video. I then uploaded a VTT file for it, and the CC button appeared but the capt...
Hi Alyssa,
I'm having the same issue and I've followed your guide here and it still isn't working. Please advise. Example of original VTT and edited VTT attached.
Hi Eric!
I see you reached out to our Support Engineers and worked with my teammate, Luiza! It seems like you've found the fix. Please don't hesitate to follow up if you encounter any other issues!