Forum Discussion

emmanuellemalag's avatar
emmanuellemalag
Community Member
2 months ago

Rise content "something went wrong " while publishing

Hi team,  I face the issue of content not publishing in Rise. When I try to publish in LMS or for review ( as a new version not a new content ) , I face the issue that something went wrong since t...
Rise 360
JoseTansengco's avatar
JoseTansengco
Staff
2 months ago

Hello Emmanuelle,

Sorry to hear that you ran into this issue. 

Can I ask if republishing your course fixed the issue for you? If you're still unable to publish your course, try using a different browser or doing a hard refresh to see if this helps. Here's how to do a hard refresh on a browser:

Hold down the Ctrl + Shift keys and click on your browser's reload button

If the issue persists, please open a case with our support team here so we can request a copy of your course for testing. 

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