Forum Discussion
Rise course not being marked as Complete
Hi,
We’ve had some users attempting to complete our Rise module face issues with the course registering as complete (which makes a completion certificate available). Because they don't need to see...
We are experiencing the same/a similar issue: I can see in the reporting details that a 100% is done, but sometimes upon closing the module a passed statement is send, and sometimes it is not (or is stopped by the browser) Any update or information on this issue would be great.
HI Suzanna!
Have you tried troubleshooting your file in SCORM Cloud to check if the behavior is the same as your LMS? SCORM Cloud is an industry-standard testing engine that's free and supports AICC, SCORM, Tin Can API (xAPI), and cmi5 content.
This video tutorial demonstrates how to use SCORM Cloud with Articulate content.
You'll also find some helpful LMS-troubleshooting tips here.
If your course works properly in SCORM Cloud but not in your LMS, please share your SCORM Cloud findings with your LMS provider to troubleshoot the issue.
If the course behaves the same in both SCORM Cloud and your LMS, please open a case with us here.