Forum Discussion

KandiceKidd-730's avatar
KandiceKidd-730
Community Member
4 years ago

Rise Cover Photo Pixelated

Hi,

My cover photo is appearing pixelated when I upload it into Rise as a cover photo. I've attached the photo here. Any advice/

Thank you,

KK

Rise 360
  • KarlMuller's avatar
    KarlMuller
    Community Member
    4 years ago

    Hi Kandice,

    If this the actual file, it's way too small at  only 320 x 152 pixels.

    It needs to be way bigger in both width and height dimensions.

    • KandiceKidd-730's avatar
      KandiceKidd-730
      Community Member
      4 years ago

      Thank you both! I'll reach out to my marketing person to ask her to update it.

      Thanks,

      KK

  • KarinRex's avatar
    KarinRex
    Community Member
    4 years ago

    Your image resolution is much too small to show up well as a cover photo. You need the largest resolution image possible for it to look good.

    • AngeloCruz's avatar
      AngeloCruz
      Staff
      3 years ago

      Hi Mickey! We don't have a specific resolution for the cover photo in Rise 360. Rise content is fully responsive, which means images are automatically scaled up or down. We recommend using high-quality images in your Rise courses. Photos with a 1:3 aspect ratio should fit beautifully in the cover photo area.

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