Forum Discussion

JessRixon-f4957's avatar
JessRixon-f4957
Community Member
5 years ago

Rise download extension name

Hi there, When I add a PPX deck to my Rise course  (as a Multimedia attachment) it downloads as a long numbered extension numbers/letters rather than name of the file.  Can this be changed somehow...
rise 360
JensRitter-e782's avatar
JensRitter-e782
Community Member

Hi everyone,

is there already a solution for this problem? When downloading a PPT, not the name of the PPT but a long string is displayed as file name.
Thanks already for your help and best regards!
Jens

Crystal-Horn's avatar
Crystal-Horn
Staff
4 years ago

Hi there, Jens. You should see the actual file name if you're downloading the attachment from a web- or LMS-hosted course.

The exception is when you use Share links, or if you are downloading from Internet Explorer. Do either of those scenarios apply to your people?

  • JensRitter-e782's avatar
    JensRitter-e782
    Community Member
    4 years ago

    Hi Crystal, thanks for your fast response..I've used the share link..:).so now I know it..

    Thanks and best regards,

    Jens

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