Forum Discussion
JessRixon-f4957
5 years agoCommunity Member
Rise download extension name
Hi there,
When I add a PPX deck to my Rise course (as a Multimedia attachment) it downloads as a long numbered extension numbers/letters rather than name of the file. Can this be changed somehow...
JensRitter-e782
Community Member
Hi everyone,
is there already a solution for this problem? When downloading a PPT, not the name of the PPT but a long string is displayed as file name.
Thanks already for your help and best regards!
Jens
Crystal-Horn
4 years agoStaff
Hi there, Jens. You should see the actual file name if you're downloading the attachment from a web- or LMS-hosted course.
The exception is when you use Share links, or if you are downloading from Internet Explorer. Do either of those scenarios apply to your people?
- JensRitter-e7824 years agoCommunity Member
Hi Crystal, thanks for your fast response..I've used the share link..:).so now I know it..
Thanks and best regards,
Jens