Forum Discussion
Rise downloading zip file instead of launching course
I've published lots of courses in Rise, and have never run into this problem before. One one particular course, I tried to share the course via provided link to the SMEs. Instead of being able to op...
Hi Susan!
Sorry to hear that instead of a course share link, the link downloads a zip file.
I just tried this now by clicking on the share link and sending it to another person.
I asked a colleague to try out the link and it loads my course.
If you wish to export a SCORM file to use with your LMS, you would need to use the EXPORT function in order to download a .zip file that can be used in your LMS.
Hope this helps you!
If you're still getting .zip file as a download after following the share link process I posted, can you send us a video of what you are experiencing? You can share your video and course with us by opening a case here. One of our technical support engineers will assist you.
