Forum Discussion
SusanGabrielle
4 years agoCommunity Member
Rise downloading zip file instead of launching course
I've published lots of courses in Rise, and have never run into this problem before. One one particular course, I tried to share the course via provided link to the SMEs. Instead of being able to op...
SusanGabrielle
4 years agoCommunity Member
Hi Hazel,
As I mentioned in my OP, I tried it both ways. I sent the link using the Share option, then exported the file to try it out in my LMS. Both options download a zip file instead of launching. I've shared and published many courses, but this is a first.
Could it be because the course was originally created by the previous person in my position? I transferred her content as the Admin when I came on board, but could that be the issue?
I'll try and send a screen share of what's happening.
Thanks.