Forum Discussion
SusanGabrielle
4 years agoCommunity Member
Rise downloading zip file instead of launching course
I've published lots of courses in Rise, and have never run into this problem before. One one particular course, I tried to share the course via provided link to the SMEs. Instead of being able to op...
ShannonSobeck
Community Member
I am running into this issue with one course as well. I have tried copying the course and reloading into our LMS. I am still not able to figure it out. Have you found a solution?
AngeloCruz
2 years agoStaff
Hello CSIG Learning Team!
I'm sorry to hear that you are encountering issues uploading your course to your LMS.
I see that you've opened a support case and my colleague Carlo is working with you on this one. It appears that he was able to test your file in SCORM Cloud where it uploaded just fine.
Please feel free to reply back to him if you have any further questions or concerns.