Forum Discussion
Rise: Embedded video (in Accordion and Tabs) failing to load.
We are experiencing sporadic issues with embedding videos not loading within Accordions and Tabs, using iframe embed codes. When the course loads, the learner will see a grey box where the video should belong. Using Chrome, if you right click on this gray box and click "Reload Frame", the video will then load.
This happens in both the Accordion and Tabs elements. It is most often duplicated in the Tabs element with Tab 1 loading fine, and additional tabs not loading.
My tech guy hypothesized that there may have been a "stop code" which prevents the video from auto-playing.
Browsers: This is experienced on both Chrome and IE
Video Walkthrough of Issue: Click Here (note that the issue with tabs was not discussed)
Course Share Link: Click Here
Embed Code Used: <iframe src="https://mfrm.mediaplatform.com/embedinteractive?assetId=300&autoPlay=false&allowComments=false&allowRatings=false&hideTrans=true&showTitleDescription=false&wmode=transparent" width="560" height="315" frameborder="0" allowfullscreen></iframe>
16 Replies
I tested it with a new course and got the same issue. I'm seeing the error in Rise and in Review 360. I got it to work briefly in Rise with different Google Docs, but when I moved one of the embeds from tab 2 to tab 1, I got the error again. Even with a fresh course, it doesn't work with the two Google Docs I want to embed. The different Docs it briefly worked with were stored in the same location with the same permissions, so I don't know what could be causing it.
