Forum Discussion
LizD
2 years agoCommunity Member
RIse: Export to PDF: produces a single blank page pdf
Exporting to PDF results in a single blank page pdf for existing courses in my account.
If I create a new course from scratch, Export to PDF functions as intended.
If I copy content from an exis...
LizD
2 years agoCommunity Member
Update: Tech support has reproduced the issue with the file I shared with them, and are investigating it as a potential Rise software bug.
For anyone else experiencing this issue, it might get us all to a resolution more quickly if you're willing/able to file a support request, and share your files with the tech support team. That will give them more data to work with. Thanks!