Forum Discussion
Rise in Moodle on iOS - can't scroll to bottom
I have a weird issue with scrolling in Moodle. I have blocks of content with a continue button at the bottom of each page. I can't get to that on an iPhone (I'm testing on a iPhone 6SE ios13 - the smallest one they still sell). In my mobile testing browser (Blisk) and on my older iPad (ios 10) it works just fine. It appears to be related to the screen space.
When I look at the course on the same device using the "share" link, it seems to work just fine. Is there a difference applied to the player when it is exported as scorm? (shouldn't think so).
Moodle has these scorm appearance settings:
display: new window
width + height : 100%
options: untick all options
display name: untick
skip structure: always
disable preview: yes
display structure on entry page: no
display course structure in player: disabled
The content appears in a new window just fine and appears to work, but I am unable to get to the bottom of each screen - not just a few pixels either, but often whole sections won't be scrollable or accessible. See the attached screen recording.
I've tried setting Moodle to open the content in the same window rather than a popup but then the content space is so tiny on the iphone 6SE you can't even see anything. People say "that's a theming problem in your site" and walk away from you if you mention it.
Since my course navigation is in restricted, this means certain pages block the completion of the course because scrolling doesn't work. What can be done here? "Don't use iPhone" isn't a great option.
13 Replies
Hi everyone,
Thanks for giving us some time to look into this behavior.
Even when your course is launched in a new window, Moodle displays Rise 360 content inside an iframe. This generates two scrollbars — an inner scrollbar for the Rise 360 content inside the iframe, and an outer scrollbar for the Moodle interface. This short mobile screen recording displays the two scrollbars.
If you scroll down on a mobile device but you can’t see the next button, this is likely because the outer scrollbar hasn’t reached the bottom of the Moodle interface.
Unfortunately, the Rise 360 output doesn’t control this behavior in Moodle. Connect with your Moodle support to find out if there is a way to displace your courses in a new window without any Moodle interface/iframe.
- JonnyKowal-fb0eCommunity Member
Just to say, this is STILL an issue. The 100 px padding below continue buttons is a good workaround but doesn't solve the issue completely. Will try and solve with Moodle helpdesk
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