Rise is not working today.

I logged back out, and back in and then cleared my cache. (again) Went one further and re-booted my machine, in case it was a connectivity issue. Nope. 

Ironically, it was after I cleared my cache to conduct some testing yesterday, that I was not able to get back into Rise 360 and then received the error I attached earlier.

I'm still getting the blank screen. (attached) in Chrome. 

Thank you for any help you can provide!

Hi, eLearning Developer! 

Can you please check to see if you're using the latest update of Chrome? Follow these steps to update your browser, then let me know if you're able to get back into Rise 360! 

How to update Chrome: https://support.google.com/chrome/answer/95414

Hello,

I was eventually able to get in when I logged off my company's VPN. Thanks for your help.

Thanks for the update, Melinda!

I'm still unable to use Rise 360 in Chrome again today.

I'm not using our company VPN (which is Pulse Secure). I only turn on VPN when I need to use it to access network drives, otherwise I don't use it. 

Right now, I'm using Edge, just to be able to access the modules. I'm pretty frustrated. Is there anything else I can try? 

Rise 360 not opening today (21st Feb.) I know there was some maintenance work yesterday, but not opening on any of my browsers.

Hi,
I have the same issue... Rise & Review not opening this morning (21-Feb) ! 

Me too!!

I'm chatting with the support team, there is an outage in Rise 360. Engineering team is aware of the problem.
You can subscribe to our status page here as well for any updates on Articulate status - https://www.articulatestatus.com/

Same issue here. Rise is loading and it is impossible to open any of the projects.