Forum Discussion
SaraPieczarka
3 years agoCommunity Member
Rise Module Progress Not Saving in ADP LMS
Can anyone offer insight into why a learners progress in a Rise module is not saving in ADP LMS?
We've confirmed setting and checked that the reset learner progress option in SCORM settings is NOT...
hazelB
2 years agoStaff
HI Sara! I would suggest troubleshooting your file in SCORM Cloud to check if the behavior is the same. SCORM Cloud is an industry-standard testing engine that's free and supports AICC, SCORM, Tin Can API (xAPI), and cmi5 content.
This video tutorial demonstrates how to use SCORM Cloud with Articulate content.
If your course works properly in SCORM Cloud but not in your LMS, kindly share your SCORM Cloud findings with your LMS provider to troubleshoot the issue.
If the course encounters the same issues in SCORM Cloud, open a case with us here so that we can investigate.