Forum Discussion
Rise not allowing image uploads in question banks
Hi Everyone!
So sorry to hear that you've been struggling to upload images to Question Banks in Rise 360!
I can confirm this behavior was related to a bug in Rise 360. I'm happy to share that we just released a new update, which fixes this issue! There's nothing to install for web apps. New features and fixes are immediately available!
Please let us know if you have any questions about this update or the issue you reported!
Hi Everyone!
So sorry to hear that you've been struggling to upload images to Question Banks in Rise 360!
I can confirm this behavior was related to a bug in Rise 360. I'm happy to share that we just released a new update, which fixes this issue! There's nothing to install for web apps. New features and fixes are immediately available!
Please let us know if you have any questions about this update or the issue you reported!
Hi Steven,
my images are appearing in the question bank, but when I review the course or publish it the images don't load. They were loading and only recently stopped loading in the scorm in our LMS. How do I fix and get these images to show?
Hello CassiePowditch,
Sorry you’re hitting this snag. To rule out an LMS issue, I recommend testing your published course at SCORM Cloud and comparing the results with your LMS: How to Troubleshoot Your LMS with SCORM Cloud.
If it works at SCORM Cloud, I suggest opening a support case with your LMS provider so they can help troubleshoot further.
If the course doesn’t work correctly at SCORM Cloud, please send us your project file for review: Submit a Case. We’ll be happy to help!
