Forum Discussion
Rise not loading
I am the only one having issue with Rise this morning. When trying to access it I'm getting a "Your content is loading" page and after a few minutes I'm getting an "Access denied" message (see screenshot).
Thanks,
Hello everyone,
We appreciate your patience as we work on a resolution. Articulate web pages, including Rise 360, are now working normally.
If you encounter any issues, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be more than happy to assist you!
41 Replies
Same here with me and my coworkers.
Yep, same here in Florida! I'm stranded without it!
receiving the same errors here! Content loading and access blocked. I have also emailed support. Hopefully its resolved quick!
Same here. I've tried the fully updated version of all supported browsers (Chrome, Microsoft Edge, and Firefox), cleared cache and cookies, and rebooted. No luck. I've emailed support as well.
Displaying the same error.....impacting the work..
I was in the middle of working on a Rise course early, and it crashed and displayed that same message. Must be a system issue.
Hi everyone,
Apologies for the trouble loading Rise 360. Our engineering team is aware of the issue and is currently looking for a fix. We'll update this post once everything is running smoothly again.
In the meantime, you may monitor our progress here. Thanks for your patience!
Yes, happening to me as well. ARTICULATE, please address this asap!
https://www.articulatestatus.com/incidents/c4hz0nmskl5f You can follow the incident here. I'm able to open a direct link to author my course .. if you have one in browser history that may get you in temporarily
Articulate is still the GOAT!
