Forum Discussion

NicolaParr's avatar
NicolaParr
Community Member
7 months ago

Rise not recognising that learning is complete

Hi, We have had a student comment that despite completing the lessons in Rise, Rise is not remembering that she completed these lessons. I also had this happen to me while I was a student on another...
Rise 360
NicolaParr's avatar
NicolaParr
Community Member
7 months ago

Hi, we use SCORM 1.2. Track course completion 100%, Report complete/incomplete

Thanks

  • JoseTansengco's avatar
    JoseTansengco
    Staff
    7 months ago

    Hi Nicola, 

    Happy to help!

    We recommend testing the affected course in a different LMS to see if the behavior you're experiencing is LMS-specific. You can use SCORM Cloud for this test. If you can replicate the behavior in SCORM Cloud, please open a case with our support team here so we can send you instructions on how you can share your course with us for troubleshooting.

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