Forum Discussion

fionamorrison-a's avatar
fionamorrison-a
Community Member
5 years ago

Rise not saving changes

We have been writing courses over the last 12 months ready to transfer to our lms website for the launch of our business. We have edited the courses changing punctuation etc and now we are at websit...
rise 360
MichelleLasure's avatar
MichelleLasure
Community Member
5 years ago

I am seeing this as well in some of our courses. Did you get a resolution?

  • Renz_Sevilla's avatar
    Renz_Sevilla
    Staff
    5 years ago

    Hi Michelle! If you don't see changes in your browser, this may be a caching issue.
    Can you try clearing your browsing data? Here's how to do it for your browser:

    Let me know if that doesn't help!

  • fionamorrison-a's avatar
    fionamorrison-a
    Community Member
    5 years ago

    Hi Michelle

    So sorry to hear this. Ok, mine was resolved by a few things. Firstly, I work too fast. I've realised that it can take a few seconds for Rise to update in the cloud. So I was making changes and then going somewhere else in Rise immediately and so it wasn't capturing the changes. My other error was that I was using the back arrow on browser instead of Rise and I think that was impacting it also. 

    Try the things Renz mentions below but slowing down (which is frustrating to me) did help.

    Fi x