Forum Discussion

Jean-Christo203's avatar
Jean-Christo203
Community Member
3 hours ago

RISE ownership and archival

Greetings,

I have a few inquiries for RISE:

  • If a license owner leaves the company (or similar situation), who had all of their courses in their account, is there a way to get these back and/or to transfer ownership?
  • Is there a way to archive a RISE course for later use, considering that there's isn't a way to download it for offline modification, for instance?

Thanks in advance :)

advice
Articulate 360
articulate 360 teams
Content Library 360
Rise 360
  • JudyNollet's avatar
    JudyNollet
    Super Hero
    3 hours ago

    Articulate Teams can adjust the roles for a Rise course. Here is the User Guide article about those collaboration options when working with a Teams license: Rise 360: Work on Content with Other Team Members | Articulate - Community 

    If you have an individual license, you can send another license holder a copy of a Rise course. This creates 2 separate versions of the course. 

    As per the Terms of Service, when a license expires, Articulate will keep that user's Rise courses for up to 6 months. After that, the courses are permanently deleted. 

    • To me, the inability to keep the source without keeping a license is one of the biggest drawbacks of Rise. 

    If you publish a course, you can keep those files as long as you want to. However, you can't edit those files.

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