Forum Discussion

ChrisDunkley's avatar
ChrisDunkley
Community Member
5 years ago

Rise progress not saving in Moodle

Has anyone had issues with progress being lost for Rise SCORM modules in Moodle? It’s not clear to me whether this is an issue with Moodle or with Rise but we have had multiple reports of users losi...
rise 360
  • AlyssaGomez's avatar
    AlyssaGomez
    4 years ago

    Hi Carola! Thanks for sharing about the trouble you're seeing in Moodle. Does your course have an exit course button or link? 

    Also, have you tested your course in SCORM Cloud to see if the same problem happens in that environment? We're happy to help you with testing if you don't mind sharing your file privately here!

AlyssaGomez's avatar
AlyssaGomez
Staff
5 years ago

Hi Louise!

Does your course contain an Exit Course link or button? If not, adding one should solve the issue. Crystal shared more detail about that in her post here.

There are two ways you can add Exit Course functionality to your course:

  1. Add a button block, and set the button destination to "Exit Course."
  2. Publish the course for LMS, and on the publishing screen, toggle the "Exit Course" link to ON. 

Test the Rise 360 course again in your LMS, and let me know if the completion data is communicated correctly!

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