Forum Discussion
Rise Quiz - Resume problem when randomize question order
Hi ChiP! I'm glad you reached out because this is different from the behavior I see when testing this exact scenario. I see that the quiz resets after refreshing. Is it possible for you to share your course with us? It is easiest if you send a copy of the course to support@articulate.com
Hello LaurenDuvall.
Thank you for your response. I have sent you a copy of my quiz. I tested it on SCORM Cloud and our LMS platform, and the behavior is as described. The quiz always resumes, but at the wrong question.
Additionally, I want to highlight another issue with the "Shuffle answers" option. If the answers are shuffled and the questions not randomized, upon resuming, it will display the correct question but potentially with the wrong answer due to the shuffling. For example, if the answers are ABCD and you chose A (the first answer), upon resuming, the answers might shuffle to CBAD, making it appear as if you selected C (the first answer).
Hello ChiP! Thank you for sharing your Rise 360 course! I tested your course in SCORM cloud as well. I had two different experiences when testing the course using the Launch button in SCORM cloud versus the invite link. What you've shared is what I notice when using the Launch button. However, I am not seeing the answer choices remembered when I use the invite link and relaunch the course.
Would you mind testing the course using the invite link instead? Here's a quick screen recording if you need help generating that!
Hello LaurenDuvall. I tested with the invite link and the behavior is the same.
It actually resumed to the correct question on the first reload (but with incorrect answer correction because of the shuffle option), and on the 2nd and 3rd reload it switched to another random question. Very strange.
P/S: For my publish settings, it's SCORM 2024, 3rd Edition, track using quiz result, Passed/Incomplete.Hello ChiP,
Thank you for testing this when using the invite link and launch button!
- What browser are you using to test the invite link and launch button within SCORM Cloud? Do you experience any difference if you switch browsers or use an incognito window?
- Thanks for sharing your publishing settings! Do you experience the same behavior in your LMS if you publish for SCORM 1.2 instead of SCORM 2004?
- Does this occur with any other published Rise 360 courses you are working on, or just this course?
It would be helpful to see this resumed state behavior you mentioned in a screen recording so we can investigate this further. You can share this in this thread or privately in a support case.
Looking forward to hearing from you!
