Forum Discussion
Rise Quiz - Resume problem when randomize question order
Hello LaurenDuvall.
Thank you for your response. I have sent you a copy of my quiz. I tested it on SCORM Cloud and our LMS platform, and the behavior is as described. The quiz always resumes, but at the wrong question.
Additionally, I want to highlight another issue with the "Shuffle answers" option. If the answers are shuffled and the questions not randomized, upon resuming, it will display the correct question but potentially with the wrong answer due to the shuffling. For example, if the answers are ABCD and you chose A (the first answer), upon resuming, the answers might shuffle to CBAD, making it appear as if you selected C (the first answer).
Hello ChiP! Thank you for sharing your Rise 360 course! I tested your course in SCORM cloud as well. I had two different experiences when testing the course using the Launch button in SCORM cloud versus the invite link. What you've shared is what I notice when using the Launch button. However, I am not seeing the answer choices remembered when I use the invite link and relaunch the course.
Would you mind testing the course using the invite link instead? Here's a quick screen recording if you need help generating that!
Hello LaurenDuvall. I tested with the invite link and the behavior is the same.
It actually resumed to the correct question on the first reload (but with incorrect answer correction because of the shuffle option), and on the 2nd and 3rd reload it switched to another random question. Very strange.
P/S: For my publish settings, it's SCORM 2024, 3rd Edition, track using quiz result, Passed/Incomplete.Hello ChiP,
Thank you for testing this when using the invite link and launch button!
- What browser are you using to test the invite link and launch button within SCORM Cloud? Do you experience any difference if you switch browsers or use an incognito window?
- Thanks for sharing your publishing settings! Do you experience the same behavior in your LMS if you publish for SCORM 1.2 instead of SCORM 2004?
- Does this occur with any other published Rise 360 courses you are working on, or just this course?
It would be helpful to see this resumed state behavior you mentioned in a screen recording so we can investigate this further. You can share this in this thread or privately in a support case.
Looking forward to hearing from you!
Hi LucianaPiazza ,
To answer your questions :
- I tried with both Chrome and Edge, once in Incognito mode
- I did one test with SCORM 1.2, same behavior
- Now that I look back at another older course, it has the same problem resuming, but I did not notice it at the time because it's a much shorter quiz. (Also, I think most of the times the questions will resume correctly on the first resume)
I opened a support case to share my files.
Meanwhile, the only compromise solution I found is to use a question bank (draw random questions) and disable both the 'Randomize' and 'Shuffle' settings in the quiz. Without these settings, questions will still be drawn randomly from the question bank but will resume correctly, and the answer choices are not shuffled to avoid problems when resuming.
