Forum Discussion
Rise Source File - downloadable yet?
Hi, I know this subject has been brought forward before. I went through YEARS of comments and questions and who knows... maybe I missed the answer.
Is there a way to download the source file? If not... why not?
Here are scenarios where the use of Rise causes many problems because of the source file only being available through the cloud. (Those listed negate the use of Rise for any projects)
- I'm a vendor and the client wants the source files after the project is complete. They paid me - it's their property. I can't give it to them. It makes no difference that i can share or collaborate the file with whoever, it puts the customer provider relationship in a bad spot.
- Regulatory requirements. Files for some industries have to be stored on a validated system. Can't do that with Rises cloud.
- Security for proprietary information. My information is on a cloud not in any of my secure systems. Now I can't use Rise.
- I have paid for the subscription, the source is my property. If I end my subscription the files go away.
I'm sure other users could come up with numerous other scenarios.
I could be wrong and there is a way to download the source file and I missed it. If so, just point me to the instructions and I thank you immensely. If not I think Articulate should definitely reexamine and reprioritize having this ability. There has to be a way. If anyone at Articulate responds to this, I'd prefer something better than - we are looking into this (seen that in posts from the last 7 years) or the alternative of sharing or collaborating (again seen in posts from the last 7 years). I'd like to know why it can't be done (and more than just - it's because it's cloud based).
Thanks for reading though my rant.
5 Replies
Bizarre that Articulate don't seem to want to do this, until you realise it's just a money thing. When you dig into the courses that are exported from Rise, you find that the course data is one massive json file (effectively plain text) that is encoded into the file, and then an assets folder containing all the embeds and images. It's technically easy to pack that into a zip file. Bringing it back into Rise's back end seems like it would be a snap as well - given the editor also works directly with that same json data - when they say they don't have a way to bring that back into a new course, it means they haven't built it: but yes, they could build it. So the only reason they haven't done it must be the money - having a client have to pay a subscription for software they probably won't use (I mean, they contract out to get the courses built) just to transfer ownership to keep the course somewhere. It's worth more to do that than allow subs to come and go knowing data could be imported back in at any time. With SL, it's a desktop app, it makes sense that the storyline files (also just renamed zip files) to be locally storable.
Interesting question. Because Rise is cloud-based, I imagine this is not as practical as it is for a program or slide-based authoring tool, like Storyline. You can always send a copy of a file to someone, or transfer ownership to your customers if they also have a Teams Account. If they do not use Rise or have an account, the files will not mean much to them anyway.
I recommend contacting support or submitting a feature request to create an official record of this need.
I'm curious when you say send a copy of a file. Can you do that if they don't have a subscription? With storyline I can send a .story to someone even if they don't have Storyline. They can give that to someone who does, and they can make changes. With Rise the only thing I have found is Share and Collaborate but the person has to have Rise and there is only a link and nothing that compares to a .story.
Hi MikeMohr! The person receiving the copy of the Rise 360 course would need to have a subscription in order to view it. And similar to .story files, they would need an active subscription in order to make any modifications.
It isn't a functionality we are currently looking into because there isn't a way to import a Rise 360 course into a current or brand new Rise 360 course, which would need to be added in order to offer the ability to download a file. Also, we found that most users are sharing courses between their teammates and other users who already have a 360 Teams subscription. I appreciate you sharing this detailed request because I haven't seen a ton of users need to download a source file for a later date.
Either way, I'm going to update our Product Team so they can track this request!
