Forum Discussion

BryantKuehner's avatar
BryantKuehner
Community Member
6 years ago

RISE: Submit button doesn't work on question

I have a Rise course with a five-question quiz. For one of the multiple response questions, the Submit button does not function in production; clicking it yields no result and learners cannot advanc...
rise 360
  • EricSantos's avatar
    EricSantos
    3 months ago

    Hello everyone, 🎉

    I'm happy to let you know we released a new update for Rise 360!

    This update fixes the issue you encountered where the Submit button cannot be clicked when one of the quiz choices has this combination of characters: "e:%." There's nothing to install for web apps. New features and fixes are immediately available, though you might need to export your Rise 360 course again.

    Let me know if you have any questions about this update or the issue you reported.

GeoffreyvandeSt's avatar
GeoffreyvandeSt
Community Member

Is there any generic fix to this issue? I'm encountering the same issue when deploying a course in Talentsoft.

EricSantos's avatar
EricSantos
Staff
5 months ago

Hi STARK BlendEd,

Thanks for reaching out to us in a support case as well! I see that my colleague Robby helped you identify this possible bug in the product and alerted our product team.

We'll let you know once a fix is available. In the meantime, you can try avoiding using a colon before a percentage in your choices or publishing the course using a different LMS, as Robby recommended.

If you have additional questions about this issue or the recommended workarounds, please feel free to reply to the support case email. We'd be happy to help!

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