Forum Discussion
RISE Texte labels import not working ?
I am having the same issue. A vendor translated a course. However, for some reason, the translated labels reverted back to English. They exported the .xlf file from Rise and sent it over. Although the exported files work for English and Chinese, it doesn't work for our French Canadian translation. When I attempt to import, the labels simply don't update, even when previewing. Please help. Attached is the .xlf file shared.
Hi Etsa!
Sorry to hear you're having issues translating Rise course labels into French!
Thanks for sharing your XLIFF file. After taking a closer look, it appears to have been formatted incorrectly. A properly translated XLIFF file should have both <source> and <target> segments. The source contains the original text, and the target tags, added by the translation tool, contain the translated text.
I suggest connecting with the vendor you used to translate the content to see if they can get this fixed. Please let me know if you have any more questions!
