Forum Discussion
Rise360 Course not loading into LMS
Hi there
I've had a look through the threads to see if I could troubleshoot my issue of a Rise360 course not loading into our LMS. I don't get a detailed message, just that it has 'failed'.
The...
Hi Renee! Thanks for opening a case and sharing your SCORM file with Ian for testing! I see he was able to successfully upload your content into SCORM Cloud. As a next step, I would recommend reaching out to your LMS administrator with a copy of your file. Please keep us posted on how it goes!
Thanks Alyssa.. It does appear to be something with my LMS. I got a colleague to work on the file and remove the video's and add them in again and he was able to successfully publish it to the LMS. Not sure why he was able to and I wasn't, very strange, however we got there in the end and it is now live. Thanks for your help.