Forum Discussion
Rise360 Section 508 Recommendations
Hello everyone,
We are running into obstacles with Section 508 compliance, particularly when using Rise 360. While our defects vary in complexity, the main ones that our team is stumped on is "Content is announced in an illogical order," and focus order issues. We follow the same template for all lessons, but I am wondering if anyone in the community has ran into these issues or something similar? We have contacted the 508 office for assistance, but getting an outside perspective on things may be helpful. We keep our lessons fairly barebones, and again use the same template for everything.
Are these issues caused by maybe a screen reader setting since we're getting wildly different scores (some courses passed, but some are getting extremely low scores despite the consistency in design), or is it a Rise360 setting we need to adjust?
Any guidance is appreciated.
Thanks!
2 Replies
Hi Leslie,
Thank you for getting back to us! Our courses are being tested by a third-party. I believe they test using a screen reader (see screenshots they sent to us). They use JAWS, as do we when testing ourselves, but some of the issues have not been able to be replicated. The only thing I can think of is that they might have different settings in their screen reader since we get different auditors for every course we submit.
We are specifically having trouble with the carousels where the slide controls are announced before the content.
Thanks!
Hello VCSEmployeeDev
Could you share a little more about how these issues are being identified? In particular, what accessibility testing tool is producing the pass/fail scores? Are you using ANDI or another automated testing tool?
For the “content is announced in an illogical order” and focus-order findings, were those identified by the automated tool, through manual screen reader testing, or both? If a screen reader was used, could you also share the screen reader and browser combination?
If possible, it would also be helpful to see one specific example of the unexpected behavior, including the order you expected and the order you experienced. That will help us distinguish between a testing tool result, screen reader/browser behavior, and something we should investigate in the Rise 360 output. You could also work privately with our support team.
