Forum Discussion
Rise/Litmos - LMS tracking course completion
I haven't seen an answer for this and I'm running into the same issue. We created a course in Rise, loaded it in Litmos, and had several test it. All got the required percentage or higher on the quiz yet everyone shows incomplete. What is the correct publishing settings in Rise to get Litmos to recognize completion (I've tried more than one now with the same result)?
Hi Dave,
I’m sorry that you’re having some trouble here.
Did you try uploading your course to SCORM Cloud to see if you experience the same behavior?
That's what we generally recommend doing to determine whether the problem stems from the course or the LMS. Here's an article that walks you through how to do that.
If it works correctly on SCORM Cloud, then the problem is coming from the LMS and you'll need to talk to your provider.
If you see the same issue on SCORM Cloud, then the problem is likely coming from the course itself. If that's the case, please reach out to our support team.
In the meantime, if there's anything else I can do to help, please let me know!