Forum Discussion

MarlainaLoveys-'s avatar
MarlainaLoveys-
Community Member
7 years ago

Rise/Litmos - LMS tracking course completion

We created a course in Rise and then uploaded it to our LMS (Litmos) but are not able to track completion of the course by learner.  Can anyone advise if they got this to work?  If yes, how did you ...
General E-Learning
ElisabethH's avatar
ElisabethH
Community Member
4 years ago

Any update on this? I'm having the same issue.

 

SarahHodge's avatar
SarahHodge
Former Staff
4 years ago

Hello E-Learning Person! Sorry it's not working. Just in case this helps, Allison shared the following to help narrow down what may be causing the issue. 

Allison LaMotte

Hi Dave,

I’m sorry that you’re having some trouble here.

Did you try uploading your course to SCORM Cloud to see if you experience the same behavior?

That's what we generally recommend doing to determine whether the problem stems from the course or the LMS. Here's an article that walks you through how to do that.

If it works correctly on SCORM Cloud, then the problem is coming from the LMS and you'll need to talk to your provider.

If you see the same issue on SCORM Cloud, then the problem is likely coming from the course itself. If that's the case, please reach out to our support team.

In the meantime, if there's anything else I can do to help, please let me know!