Forum Discussion

Miiro's avatar
Miiro
Community Member
6 months ago

Rise's "Process Block" Automatically Scrolls Up or Down

Hi,

The "Process Block" on Rise 360 automatically scrolls up or down the window view when you click on the arrow to move forward or backward. I've always found it annoying, but now I have clients that complain about it. Would it be complicated to remove this seemingly unintentional feature? None of the other "caroussel" type blocks do this.

Thanks!

Guillaume

rise 360

3 Replies

  • KellyAuner's avatar
    KellyAuner
    Staff
    6 months ago

    Hi Miiro,

    Thanks for reaching out about this!

    I see what you mean, and I can imagine that's frustrating since clients have complained about it. I've passed your feedback to our product team, so we'll let you know if any changes are made!

      • EricSantos's avatar
        EricSantos
        Staff
        2 months ago

        Thanks for checking in on this, MarleneZarde480! I know how disruptive that scrolling behavior can feel, especially when clients are pointing it out.

        At the moment, there isn’t a workaround that prevents the Process block from scrolling the page when learners move between steps. The behavior is still part of its current design.

        I’ve added your voice to the request, so our team has full visibility into how this impacts your courses. If anything changes here, we’ll be sure to share an update.