Forum Discussion
LeeGould-247820
3 years agoCommunity Member
Save and Exit working in Chrome but not Edge
Hi,
Can anyone advise on why saving and exiting using Microsoft Edge takes us to a blank screen and I therefore have to close the entire application but on Chrome it works correctly?
Just wondering if this is a common issue?
Many Thanks,
Lee
Hi Lee,
Sorry to hear that you ran into this issue. I'd like to ask a few questions to help clarify your experience:
- Is the course that you are accessing hosted on an LMS?
- Are all of your courses affected?
- Do you have all latest available Windows updates installed on your machine?
- Does clearing the cache of your Edge browser help?
If you have a project file that we can test, would you be willing to share a copy of your file here or in private through a support case for testing?