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LeeGould-247820's avatar
LeeGould-247820
Community Member
3 years ago

Save and Exit working in Chrome but not Edge

Hi, 

Can anyone advise on why saving and exiting using Microsoft Edge takes us to a blank screen and I therefore have to close the entire application but on Chrome it works correctly?

Just wondering if this is a common issue?

Many Thanks, 

Lee

  • Hi Lee,

    Sorry to hear that you ran into this issue. I'd like to ask a few questions to help clarify your experience: 

    • Is the course that you are accessing hosted on an LMS? 
    • Are all of your courses affected? 
    • Do you have all latest available Windows updates installed on your machine? 
    • Does clearing the cache of your Edge browser help? 

    If you have a project file that we can test, would you be willing to share a copy of your file here or in private through a support case for testing?