Forum Discussion

NeilRay's avatar
NeilRay
Community Member
5 years ago

Save as problems

A quirky thing about Articulate happens when I try to save my project.  It forces me to "save as" with an incremental version number.  Then next time I try to save it forces me to do the same proces...
storyline 360
MariaCS's avatar
MariaCS
Staff
5 years ago

Hi, Neil.

Thank you for reaching out! Let me ask if you a few questions to narrow down the issue:

  • Your error message shows that the folder you are trying to save the file to is called DROPBOX. Is this just a name, or is this folder one that syncs with Dropbox? If so, is smart sync turned on? 
  • I am not very familiar with Dropbox, but I'm guessing the smart sync could have the same issues as working on a network drive. We recommend working from a local hard drive. 
  • Have you attempted to repair Storyline 360? Here are the instructions.

Let me know if those help you!