Forum Discussion

RussStill's avatar
RussStill
Community Member
14 years ago

Save Error - Not Enough Memory

I'm getting this one with alarming regularity on a large project. I'm running Win7 and have 6gb of ram. Has anyone solved this problem by adding more ram to their computer? I'll do whatever it take...
storyline 360
gregorybeyer's avatar
gregorybeyer
Community Member
5 years ago

Hello, I would like to start this discussion again because I have a customer who receives the same error message with a computer of this power : 

Processeur : Intel® Core™ i3-8100 CPU 3.60 GHz

Mémoire RAM : 16.0 GO

Type du système : système d’expoitation 64 bits processeur x64

Windows 10

I don't have the impression that the power of the computer is at fault. Does anyone know more about this ?

BeccaLevan's avatar
BeccaLevan
Community Member
5 years ago

Hello Gregory!

So sorry to hear a customer is hitting this snag, and we're here to help you help your customer!

I see a case you submitted recently similar to this issue, and my teammate, Cleo, responded with some suggestions. Did you receive that email? Let us know if not, and I'm happy to resend it. Then we can continue communication in your case, so all that info is in one spot!

  • KayneishaWil268's avatar
    KayneishaWil268
    Community Member
    5 years ago

    Hi Becca,

    Are you able to publicly post the resolution? I'm having the same memory issue in a 10MB project on a laptop with 16GB ram.