Forum Discussion

MelissaMilloway's avatar
MelissaMilloway
Community Member
8 years ago

Screen readers and different text in text states?

Hi everyone,

Storyline question. Working in SL3. I have a text field that has several states, each state has different text read. When testing for accessibility it seems to only pick up the normal text state on the screen reader even if the state is changed. Does anyone have any advice on how to get the screen reader to read the other states. Is there an easy way around this without using variables/more text boxes? Do screen readers not read other text states?

25 Replies

  • Nick's avatar
    Nick
    Community Member

    Hello, I know this is an older thread, but I seem to be getting the same issue. Software details:

    Storyline 360 Build 3.60.26947.0

    JAWS 2021

    Chrome 97.0.4692.71

     

    I have attached a simple test file, click the button to change the state of the text box.

    • BeccaLevan's avatar
      BeccaLevan
      Community Member

      Hi Nick!

      Thanks for sharing your file with these details—I can reproduce this behavior myself, and I see we have the issue reported where a screen reader doesn't read the states. I've added this discussion to the report we're investigating, so we'll be back here to report any updates. 

      I appreciate you letting us know about this!

      • Nick's avatar
        Nick
        Community Member

        Great thanks for confirming. In the meantime I have just had two different text boxes and changed them from hidden to normal, that's working in the meantime.

  • This appears to have been re-reported 6 months ago, do we have any idea where it is at as far as a fix goes? 

  • Hi Garry,

    Thanks for reaching out!

    It looks like Nick was experiencing a problem with the states not being read by the screen reader. Are you running into the same issue? 

    We’re happy to take a look at your specific scenario! Can you please share your file here or privately through a support case? We will delete it from our systems once troubleshooting is complete.

  • Hello!

    Good news! Today, we just released Storyline 360 Update 68 (Build 3.68.28773.0) which included the fix for the bug where states aren't being read by a screen reader.

    Now all you need to do is update Storyline 360 in your Articulate 360 desktop app!

    If you have additional questions, don't hesitate to reach out in this discussion or in a support case. 

  • Hi There  - can I ask how you assign alt text to different states. I need to create buttons (or objects) for JAWS/ NVDA that have a

    Pointer (NORMAL STATE) alt. text "Please complete this activity" which changes to 

    Green Tick (COMPLETED STATE) alt.text "You have completed this activity"

     

    I started with two pictures and allocated alt. text to each and cut the Green tick picture into the custom (COMPLETED) state and deleted the underlying Pointer picture which is the object with the two states.

     

    Any help would be super as I have a short contract and this is potentially a deal breaker if I cannot do this.

     

  • Hi Anthony,

    I'm sorry you are having an issue with alt text and states! I opened a case with our support engineers on your behalf. You should be hearing from them in one business day but usually sooner.

    Thanks for reaching out!