Forum Discussion
Screen Recorder is not cropping
I am in the process of creating a number of modules for a new system. Up until now the screen recorder has been working perfectly. Unfortunately as of a couple of weeks ago it started playing up. I ...
Hi Johanna, Kate, and Chris!
I have some great news to share! We just released another update for Storyline 360. In Update 77, we've included important fixes and new features.
One of the enhancements we've included:
- Storyline 360 now supports screen recordings on primary and secondary monitors with DPI settings over 100%.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
Hi Johanna,
Our team has seen some odd behavior with screen recording when:
- The author is recording on a setup that has dual monitors
- The screen resolution is more than 100% (or 96 DPI)
Does either of those setups sound like what could be happening on your computer? If so, I'd try disconnecting from the second monitor or changing the screen resolution to re-record. Let us know if that helps!
