Forum Discussion
Screenreader reading incorrect question choice text - even after alt text has been changed
- 2 months ago
Hi MASpencer I have just tested your SampleQuiz.story file using JAWS 2024 could replicate your issue. The reason this is occurring is because the ALT text value does not match the option text values. When checking the options, ensure you are checking all of the option states.
See this short video: https://www.dropbox.com/scl/fi/dz9h0sn1ax9atshksrfz5/Articulate-Storyline-360-64-bit-2024-09-17_07-34-41.mp4?rlkey=2qif3yusotefb1vqetnhpd93m&dl=0
Hi Kelly,
I created a "Sample Quiz" course with four questions (see attached file).
To answer your questions, I tested this course with both JAWS and Windows Narrator, and the same issues occurred. This happens only with a few choices.
On Question 2, the third choice ("7") is incorrectly read as "This is also a wrong answer", which is the third choice from Question 1.
On Question 4, the third choice ("Tuesday") is incorrectly read as "This is an incorrect answer", which is the third choice from Question 3. Additionally, the fourth choice ("Wednesday") is incorrectly read as "This is also a wrong answer", which is the fourth choice from Question 3.
Both JAWS and Narrator only read the correct text for these choices when: 1) the choice is selected/checked; and 2) when reviewing the quiz. However, to prevent confusion and frustration, the user still needs to hear the correct choices before making a selection or reviewing the quiz.
Hi MASpencer I have just tested your SampleQuiz.story file using JAWS 2024 could replicate your issue. The reason this is occurring is because the ALT text value does not match the option text values. When checking the options, ensure you are checking all of the option states.
See this short video: https://www.dropbox.com/scl/fi/dz9h0sn1ax9atshksrfz5/Articulate-Storyline-360-64-bit-2024-09-17_07-34-41.mp4?rlkey=2qif3yusotefb1vqetnhpd93m&dl=0
- MASpencer2 months agoCommunity Member
Excellent! I will definitely make sure I check all of the option states going forward.
Thank you for sharing the video!