Forum Discussion
See-through issue
Hello,
When performing several options, the box is now see-through instead of being color-blocked. Is there a setting that I need to change? Example - uploading a photo and the link is hard to see.
3 Replies
Hi MattBrosseau! I appreciate you sharing a screenshot of what you're noticing on your end! I've not noticed the Upload window look like this, so I'd imagine it might be a browser-related issue. Do you mind testing the following and letting me know the outcome?
- If you open the course in a private, incognito window, is the Upload window still see-through?
- In a new Rise 360 course, is the Upload window see-through?
It would also be helpful to know if this has happened before or if it is a new issue. Thanks for connecting with us to share this snag!
Hi Lauren! I tried an incognito window and it's still see-through. It's see-through in any course, the new ones and the old ones. It is also see-through when I'm trying to save a new block template, after I select the sections and before I provide a template name. Also, when I'm trying to share a review link after publishing a new version.
Thank you for these extra details, MattBrosseau! Which browser are you using? I've tested this using Chrome and it is working as expected. If possible, could you provide a screen recording and share it with our Support Engineers at support@articulate.com. They'll be able to offer additional troubleshooting steps to hopefully eliminate this odd behavior!
