Thanks Rik - I'm in no way suggesting that our company is 'normal' in our 'email only from the cloud policy' - we aren't!!
We have conversations with software app suppliers that sometimes go like this:
"When you click this button, you will be able to send an email."
"But I don't have a client mail server loaded"
"Oh, let me load one for you."
"Why?"
"So you can send email from your device."
"I can send email from my device"
"But that's in the cloud"
"I know"
"If I load a client mail server you can synchronize with your mail server and read and send your emails on all your devices"
"I can read and send emails on all my devices - look! And why would I need all those copies of my emails - isn't that risky?
"Well, what if the internet is down?"
"Then I won;t send any emails until it comes back"
"I'm confused"
"Yes I think you are...."