Forum Discussion
Send email through Rise 360
I know how to create a button for an email link, but I want it to open a new email message that already contains the body of the email. The user will only have to enter the correct email address and...
Thanks, Lea, for your help! I don't think I explained my issue very well (or I'm not fully understanding your reply ... or both!) I'm using an email button, but I want it to open a message with the message text already added - to ensure that the sender receives the "approved" message. I've attached a screenshot of what I've got so far, but it seems kind of clunky.
Hi Rik,
I understand that you want the user to click on the Email button and then the email comes up all pre-populated, and the user just has to enter the email address and hit send.
If you use the button in Rise, it will only pre-populate the email address, not the subject line, or the body of the email.
In Lea's example above, she used a hyperlink instead of a button.
To add a hyperlink to a text, highlight the text and click on the hyperlink icon. Then add your code there. You can edit Lea's code (just change the bold text below)
mailto:entermailaddress@heresubject=Email Subject&body=Email body
Here's a video on how to do it.
Once you've added the code, you can click on it to test it, just like in Lea's example above. It's going to pre-populate the body of the email, as well as the subject line. The user can change the email address then click send.
Hope this helps you!
I’m sorry, Hazel (et al!) but this is not working for me. I know how to create a link, but no matter what I do to Leah’s code, everything I put into the link appears in the email address field. The only other field in Rise is a “Text” field, but that’s specifically tied to the link’s text.
I want the link to open an email pre-populated with the following (excluding, of course, the quote marks):
To field: “Enter the email address”
Subject field: “Pre-registration packet”
Body field (partial text): “Attached please find a pre-enrollment packet consisting of the forms that must be completed in order to register in our supplier portal”
May I impose on your patience and experience to tell me, exactly, what I have to enter and where?
Finally (I know I’m asking a lot here!), can the resulting email be “pre-populated” with the PDFs already attached to the email?
Rik
Hi Rik! Sorry to hear that it isn't working. Let's try again.
Please add this code in the hyperlink:
mailto:Enter the email here?subject=Pre-registration%20packet&body=Attached%20please%20find%20a%20pre-enrollment%20packet%20consisting%20of%20the%20forms%20that%20must%20be%20completed%20in%20order%20to%20register%20in%20our%20supplier%20portal.
This should place the text in the Subject line and the Body when the email opens up like the one below:
To answer your question about having the .pdfs automatically attached when the hyperlink is clicked, the answer is no, this is not possible at all. There is no provision for it in the
mailto:protocol.Hope this helps!
