Forum Discussion

NicoleBrodsky-5's avatar
NicoleBrodsky-5
Community Member
5 months ago

Can Reach send course completion email alerts to admin/owners?

My team is thinking of using Reach 360 instead of our cumbersome LMS to share and track some internal training. One element that seems to be missing is email alerts for learner completion of a course. So does anyone know: If I add a Rise or Storyline course to Reach that has a completion trigger, is there a way I can set up an email alert for the owner of the course or admin who set it up to be notified that the course has been completed? Or do users just have to keep checking the status? If email notifications for completion can be set up, please direct me to the support article demonstrating the steps. Thank you!

Rise 360
    • EricSantos's avatar
      EricSantos
      Staff
      5 months ago

      Thanks so much for checking back in and sharing the answer you got from the support case, Nicole. It is a big help to other community members with the same situation.

      If you need help with anything else, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be happy to assist you!

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    5 months ago

    Hi Nicole, 

    Thanks for reaching out! 

    I see that you've opened a case and that you're working with my colleague Victor. You're in excellent hands! 

    We'll continue the conversation over in your case. 

    Have a great afternoon!

  • AlisonWalton's avatar
    AlisonWalton
    Community Member
    3 days ago

    Hello, noting Nicole's reply at April 2024 - has there been any progression on this as a new feature in the last 5 months please? Auto-notification of a user completion would be very beneficial in managing courses. Thankyou 

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