Forum Discussion
Short closed caption are not being recognized by Storyline 360
Gotcha. I see what you mean in this new file you shared. I think james598patton is right and this seems to be a Storyline-specific problem. I think it would be worth reporting it to them (even if it is a known issue, it's good to add to the pile). James's suggestion sounds good. I'm really sorry if you do have to adjust all these captions.
Thank you rachelatkaiser for the follow up, and I think that's a good idea. EricSantos , could you please add this to the discussion thread/ticket that already exists for this known issue? Also, could you share a link to the original thread/ticket so I can follow it for updates?
My understanding of Articulate's values is that you make users' time and productivity a priority, which is why you're putting a lot of effort into AI features. Given that, I'd like to make an argument to prioritize this fix: getting this captions issue fixed will have exponential effect on productivity for accessible courses and shouldn't take nearly as many engineering resources as a new AI feature. With this current issue, my workflow for getting closed captions added to a single course takes hours. When fixed, the workflow will take minutes.
Hi StevenBenassi LucianaPiazza , I wanted to follow up on this and ask if you could help with: 1) adding this to the discussion thread/ticket that already exists for this known issue? and 2) share a link to the original thread/ticket so I can follow it for updates? james598patton mentioned it's a known issue so wanted to be able to follow its progress.