Forum Discussion
Signed into the dashboard, but the desktop app won't connect
Anyone else experience this issue: I'm signed into the dashboard, but the desktop app won't connect. So I can't open Storyline. I've tried restarting my computer, refreshing my browser, clearing cac...
It launches chrome (chrome Version 131.0.6778.86 (Official Build) (64-bit)), with this URL: https://id.articulate.com/oauth2/default/v1/authorize?response_type=code&nonce=0d694b8d29d6c3a913428b42cfcfb74a&state=ceac8a52464d723c07cfca1702d80609&code_challenge=AjwtVxM_rmjm69wVrmunrzncRTBwiY5Jmv5Mn5GtPuk&code_challenge_method=S256&client_id=0oaajzcsjphvmDtIW356&scope=openid
with this error: {"name":"AxiosError"}
And it opens several other tabs (http://offline_access/; email; profile...). with no success
I'm having the exact same issue. I even tried un-installing/reinstalling Articulate and it did NOT help at all. Going to submit a case via https://access.articulate.com/support/contact/360-teams
