Forum Discussion
Signed into the dashboard, but the desktop app won't connect
This is nonsense. I bought a personal subscription for 1200 a week ago and cannot for the life of me get the desktop apps to work. I keep getting this crazy axios error or a prompt to install the program again. Ive reset my password numerous times and have used various browsers. Ive used the batch file as directed by support and nothing. Still waiting for their reply from (2) days ago. Ive simply had enough and considering getting my money back and finding something else.
Hi Elizabeth-Kraem,
I'm sorry to hear about your experience getting Articulate 360 installed. It was a good call to open a case. I can see that my colleague Ian was able to respond to you there. You're in good hands, and please let us know through the support case if you need any further assistance.
