Forum Discussion
SL3 and Microsoft Edge - does it work?
My team and I are experiencing some difficulty in completing modules that were upgraded from SL2 to Sl3 while in Edge. They work in all other browsers, but in Edge we're experiencing issues navigating to any question/survey slides. It just crashes and goes to the beginning of the module. We're publishing in HTML 5 only. Any suggestions? has anyone experienced this is Edge before?
29 Replies
Interesting find, Tim. Thanks for letting us know. I'll be sure to update our bug report with that information. As soon as the fix is released for Storyline 3, we'll share the good news here!
- TimDannerCommunity Member
Thanks, Ashley and Alyssa.
- DonnaMasseyCommunity Member
Having this problem too. When is a resolution expected? Storyline 3
Hi Donna,
Sorry to hear that you've run into this as well.
I do not have an answer for the when, but we do have this reported.
By replying you should now be subscribed so that you will get an update when we have one.
Looks like Leslie beat me to it!
I'm sorry you've run into this issue, but I'm glad you let us know. That helps us prioritize bugs and fixes.
- SusanPharesCommunity Member
We ran the latest (May 8) Storyline 3 update and republished the course as both HTML5 and HTML5/Flash. The update appears to have fixed the Edge issue but also introduced a new Safari issue for both HTML5 and HTML/Flash versions - the course title page loads but the next button doesn't work - when the user clicks it it just spins and they cannot advance.
- SusanPharesCommunity Member
Correction: it turns out we ran the March update (not May) and that was where the Safari next/prev buttons broke. We're installing the May 8 update now and will publish a new version and test. Will report back.
Thanks for keeping us informed Susan :)
Hi Cheryl,
I'm sorry that you’re still struggling with this LMS API error and saw you reached out here and in this other discussion.
Did your SuccessFactors team have any insight into what is causing that error, especially since it's working in SCORM Cloud?
Definitely keep us posted, I know lots of other folks use SuccessFactors so it'll be good insight to have.
- CherylPowersCommunity Member
well, actually I don't have a computer with Edge to test in scorm cloud - I had tested chrome/IE. I only know that I had many users reporting the api error in the past few days. I don't have a SF team or direct relationship with SAP - too complicated to explain.
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