Forum Discussion
JohnMorgan-c50c
2 years agoFormer Staff
Hello,
I'm sorry you're client is having an issue with slides advancing! We would love to troubleshoot this for you! Have you or they tested the course in SCORM cloud? It's an online LMS environment that can be used to figure out whether the issue is with the LMS or the Story file. If you test your course on SCORM cloud and it works perfectly, then your issue is LMS based.
Thanks for reaching out!
- SonjaSeebach2 years agoCommunity Member
Hello, we were able to narrow down the error to the device. All tablets
with the following resolution show this error: 1,920x1,200. Supposedly,
the slide is created as if there is an audio. But since there is none,
the application just jumps to the next page. I have no explanation for
this. Does this sound familiar to you?
Many greetings,
Sonja