Forum Discussion
Slide advances automatically only on tablet
Hi, I got feedback from my client that slides automatically skip to the next page when they open a layer. When they call the page again, the layer stays open so that they can look at the content. Bu...
Hello,
I'm sorry you're client is having an issue with slides advancing! We would love to troubleshoot this for you! Have you or they tested the course in SCORM cloud? It's an online LMS environment that can be used to figure out whether the issue is with the LMS or the Story file. If you test your course on SCORM cloud and it works perfectly, then your issue is LMS based.
Thanks for reaching out!
Hello, we were able to narrow down the error to the device. All tablets
with the following resolution show this error: 1,920x1,200. Supposedly,
the slide is created as if there is an audio. But since there is none,
the application just jumps to the next page. I have no explanation for
this. Does this sound familiar to you?
Many greetings,
Sonja
