Forum Discussion
MCostaStienstra
4 years agoStaff
Hi, Paul, and welcome to E-Learning Heroes! ✨
Thank you for reaching out!
It sounds like you've attempted a few troubleshooting steps already, so I went ahead and opened a support case on your behalf. You should hear from our team soon via e-mail, with a link that you can use to upload your .story file so we can check what the issue might be.