Forum Discussion
ChristianCuneo
9 years agoCommunity Member
Slide layer "lag"
We have built a custom menu layer that allows the user to jump to any slide they have previously been on.
There are quite a few trigger on the "timeline start" to set the state of each link depend...
JoshuaHolston
5 years agoCommunity Member
Hi, I'm having the same issue. I have several slide layers on a slide, and when you click on the hotspot to display the slide layer, it takes 4 or 5 seconds to display. It is training on enterprise software that I can't share publicly, but if you need to see the storyline file, I can send it privately. Are there any other troubleshooting suggestions for this problem? The base layer slide does have quite a few triggers, but it isn't excessive.
- BeccaLevan5 years agoCommunity Member
Hello Joshua!
Thanks for reaching out, and I'm sorry you're experiencing some lag when clicking on a hotspot to display a layer.
- Are you able to reproduce the slowness in a new blank project, or does it only happen in this particular project?
If you could share your file privately here, one of our support engineers can lend a hand and help get to the bottom of that slowness!
Related Content
- 7 months ago
- 2 years ago