Forum Discussion

DuaneReimer's avatar
DuaneReimer
Community Member
6 months ago
Solved

Slow, Unresponsive, lag

Anyone else experience Rise360 being slow and unresponsive in the last 24 hours? Editing is painful since everything is slow and lagging? Multiple browsers, Multiple networks, Multiple devices used...
rise 360
  • StevenBenassi's avatar
    StevenBenassi
    5 months ago

    Hi Everyone!

    I’m happy to share that we just released a new update for Rise 360!

    This update fixes the issue that was causing slowdowns while authoring course content. There’s nothing to install for web-based apps. New features and fixes are immediately available!

    If you’re still experiencing slowdowns, first please ensure any browser plugins have been disabled. Also, when working with large scale courses, some slowdowns are expected. To remedy that, we suggest breaking larger courses down into smaller pieces.

    If you have questions about this update, or the issue you reported, please connect with our team through a support case.

    Thank you!

DuaneReimer's avatar
DuaneReimer
Community Member
6 months ago

Yeah, I've experienced all of that as well. Let's say work was challenging today with all these issues. 

SandraJennings's avatar
SandraJennings
Community Member
6 months ago

Very challenging.  Do you have AI Assistant?  We just signed up for that.  Wondering if that has anything to do with it.  

  • DuaneReimer's avatar
    DuaneReimer
    Community Member
    6 months ago

    No AI at all. 

  • UnitarTraining's avatar
    UnitarTraining
    Community Member
    6 months ago

    I don't use AI Asistant.