Forum Discussion
Slow, Unresponsive, lag
Hi Everyone!
I’m happy to share that we just released a new update for Rise 360!
This update fixes the issue that was causing slowdowns while authoring course content. There’s nothing to install for web-based apps. New features and fixes are immediately available!
If you’re still experiencing slowdowns, first please ensure any browser plugins have been disabled. Also, when working with large scale courses, some slowdowns are expected. To remedy that, we suggest breaking larger courses down into smaller pieces.
If you have questions about this update, or the issue you reported, please connect with our team through a support case.
Thank you!
Our team is also facing horrendous lag, timeouts and errors - to the point where we cannot build today. This is slowing down our production.
Same here- struggling to get anything done today. It's been slow since last Thursday, but particularly bad today.
Hi EloiseHalliday!
Sorry to hear that you're struggling, when attempting to author in Rise 360!
I see that my teammate Mick received the support case you opened. He should be connecting with you via e-mail shortly!
Hi MikePhillipson!
Sorry to hear you're also facing lag when authoring in Rise 360!
I see that you're working with my teammate Robby, through a support case. We can continue the conversation there!
