Forum Discussion
Slow, Unresponsive, lag
Hi Everyone!
I’m happy to share that we just released a new update for Rise 360!
This update fixes the issue that was causing slowdowns while authoring course content. There’s nothing to install for web-based apps. New features and fixes are immediately available!
If you’re still experiencing slowdowns, first please ensure any browser plugins have been disabled. Also, when working with large scale courses, some slowdowns are expected. To remedy that, we suggest breaking larger courses down into smaller pieces.
If you have questions about this update, or the issue you reported, please connect with our team through a support case.
Thank you!
It would also appear that you have little to no interest in responding to tickets either after the initial acknowledgement and pointing at everything else but your side of things. On a very small course creating any sort of interactive element (accordion, process block etc.) results in an almost immediate 'Something went wrong' and a need to refresh. I'm entering half a dozen words at a time then a problem arises...